15 days return policy If you're looking to return your order for whatever reason, we're here to help. If you are not satisfied with an item you purchased, you can return your unused item(s) for a full refund within 15 days from the date the products were received. However, customers will be responsible for the cost of the return shipping and up to 20% restocking fee. The items have to be unused and in original condition.  Please email us at


Damaged item(s) / Wrong item(s) return policy If you have received damaged items or wrong items, you can make a return request through the Blooming KOCO customer service team along with an attachment of a picture for proof.  After checking the information, we will send you the replacement items right away along with the prepaid return shipping label.